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Oracle Crystal Ball 11.2.1; Oracle Crystal Ball 11.2.1. Software Deployment Package Development. Has anyone packaged this software? I am having problems getting the serial number to register with all users rather than the local system account registry my package runs under? PLEASE DOWNLOAD YOUR CRYSTAL BALL SOFTWARE USING THE FOLLOWING LINKS: Oracle Crystal Ball 11.1.2.4 - 32 bit Oracle Crystal Ball 11.1.2.4 - 64 bit.